Job Location: Pune
Job Type: Full Time
Qualification: Any Graduate
Experience: 5 - 7 Years
Salary: Up to 5.40 LPA
Number of Vacancy: 1

Summary: The Clinic Manager is responsible for the overall operational and administrative management of a medical clinic. This role involves coordinating daily activities, ensuring the delivery of high-quality patient care, and managing the clinic staff.

Key Responsibilities:

  1. Operations Management:
    • Oversee and manage the day-to-day operations of the clinic to ensure smooth workflow and efficient patient care.
    • Develop and implement operational policies and procedures.
  2. Staff Supervision:
    • Recruit, train, and supervise clinic staff, including nurses, administrative staff, and support personnel.
    • Conduct performance reviews and address any performance issues.
  3. Patient Care:
    • Ensure the provision of high-quality patient care and excellent customer service.
    • Monitor patient satisfaction and implement improvements as needed.
  4. Scheduling and Resource Allocation:
    • Manage clinic schedules, including appointments, staff rotations, and resource allocation.
    • Optimize staff and resource utilization to meet patient demand.
  5. Budget Management:
    • Develop and manage the clinic budget, including revenue goals and expense control.
    • Monitor financial performance and implement cost-effective measures.
  6. Regulatory Compliance:
    • Ensure compliance with all relevant healthcare regulations, standards, and licensing requirements.
    • Stay updated on changes in healthcare laws and regulations.
  7. Quality Assurance:
    • Implement and maintain quality assurance and improvement initiatives within the clinic.
    • Monitor and assess the effectiveness of clinical protocols and practices.
  8. Patient Records and Documentation:
    • Oversee the maintenance of accurate and confidential patient records.
    • Ensure compliance with data protection and patient privacy laws.
  9. Vendor and Supplier Management:
    • Manage relationships with vendors, suppliers, and service providers.
    • Negotiate contracts and agreements to ensure cost-effectiveness.
  10. Emergency Preparedness:
    • Develop and implement emergency protocols and ensure staff is trained for various scenarios.
    • Coordinate with local emergency services as needed.

Qualifications and Skills:

  • Bachelor’s degree in Healthcare Administration, Business Administration, or a related field. Master’s degree is a plus.
  • Proven experience in healthcare management or clinic administration.
  • Strong leadership and decision-making skills.
  • Excellent interpersonal and communication skills.
  • Knowledge of healthcare regulations and compliance requirements.
  • Ability to handle multiple tasks simultaneously and prioritize effectively.
  • Proficient in using healthcare management software and systems.
  • Customer-focused with a commitment to delivering high-quality patient care.

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