Job Location: Lower-Parel Mumbai
Job Type: Full Time
Qualification: Min HSC
Experience: 2 years of relevant experience
Salary: Up to 5 LPA

Job Description:

We are seeking a dynamic and results-driven Telecaller to join our team. The Telecaller will be responsible for making outbound calls to potential customers, explaining our products or services, and convincing them to make a purchase or take a desired action. The ideal candidate should have excellent communication skills, a persuasive attitude, and a strong ability to build rapport over the phone.

  • Initiate outbound calls to prospective customers using provided leads or lists.
  • Develop a deep understanding of our products or services to effectively communicate their benefits and features.
  • Identify and qualify potential leads by assessing their interest and needs.
  • Present our products or services persuasively, emphasizing their value proposition.
  • Address and overcome objections and concerns to facilitate successful sales or conversions
  • Schedule appointments, product demonstrations, or follow-up calls for the sales team as needed.
  • Maintain accurate and up-to-date records of calls, interactions, and outcomes in the CRM system.
  • Continuously follow up with leads and prospects to nurture relationships and convert leads into customers.
  • Meet or exceed monthly and quarterly targets for call volume, conversion rates, and revenue generation.
  • Provide feedback and insights on customer preferences and objections to improve marketing and sales strategies.

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